Terms & Conditions
Welcome to Orneve. These Terms & Conditions (“Terms”) govern your use of our website www.orneve.com and all purchases made through our online store. By accessing our website or placing an order, you agree to comply with these Terms.
If you do not agree with any part of these Terms, please refrain from using our website.
1. About Orneve
Orneve is an online jewelry store offering premium jewelry collections, including gold-plated, sterling silver, fashion jewelry, bridal jewelry, and other accessories.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.
3. Account Registration
When creating an account, you agree to:
Provide accurate and up-to-date information.
Keep your login credentials secure.
Accept responsibility for all activities under your account.
Notify us immediately of any unauthorized use of your account.
Orneve reserves the right to suspend or terminate accounts involved in fraudulent or unlawful activities.
4. Product Information
We strive to ensure that all product descriptions, images, pricing, and specifications are accurate.
However:
Product colors may vary slightly due to screen settings.
Handcrafted jewelry may have minor variations in design and finish.
Product availability is subject to stock.
We reserve the right to correct any errors or inaccuracies without prior notice.
5. Pricing
All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.
Prices may change without prior notice.
Applicable taxes and shipping charges will be displayed during checkout.
6. Orders
Once you place an order:
You will receive an order confirmation email.
Your order is subject to verification and acceptance.
Orneve reserves the right to cancel or refuse any order due to pricing errors, suspected fraud, stock unavailability, or payment issues.
7. Payments
We accept secure online payments through trusted payment gateways.
Accepted payment methods may include:
UPI
Credit Cards
Debit Cards
Net Banking
Digital Wallets
We do not store your card or banking details.
8. Shipping & Delivery
We aim to process and dispatch orders promptly.
Delivery timelines may vary depending on:
Customer location
Courier partner availability
Public holidays
Weather or unforeseen circumstances
Estimated delivery dates are not guaranteed.
9. Returns & Refunds
Returns, exchanges, and refunds are governed by our Refund & Return Policy.
Please review that page before placing an order.
10. Cancellation Policy
Orders can be canceled before they are shipped.
Once dispatched, orders cannot be canceled but may qualify for return if eligible under our Refund & Return Policy.
11. Intellectual Property
All content on this website, including:
Logos
Images
Product Photographs
Graphics
Videos
Text
Website Design
is the exclusive property of Orneve and is protected by copyright and intellectual property laws.
No content may be copied, reproduced, distributed, or used without written permission.
12. User Conduct
You agree not to:
Use the website for illegal purposes.
Attempt unauthorized access to our systems.
Upload malicious software or viruses.
Interfere with website functionality.
Copy or misuse our content.
Violation of these Terms may result in account suspension and legal action.
13. Limitation of Liability
Orneve shall not be liable for:
Indirect or incidental damages.
Delays caused by courier services.
Technical interruptions beyond our control.
Losses resulting from unauthorized account access due to customer negligence.
Our maximum liability shall not exceed the value of the purchased product.
14. Warranty Disclaimer
Unless specifically stated, our jewelry products are sold “as is” without any additional warranties beyond those required by applicable law.
Natural variations in handcrafted products do not constitute defects.
15. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Third-Party Services
Our website may include links to third-party websites or services.
Orneve is not responsible for:
Third-party content
Privacy practices
External websites
Payment gateway policies
17. Force Majeure
Orneve shall not be held responsible for delays or failures caused by events beyond our reasonable control, including:
Natural disasters
Floods
Fire
Government restrictions
Pandemic situations
Internet outages
Courier disruptions
18. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time.
Changes will become effective immediately upon posting on this page.
Continued use of the website constitutes acceptance of the updated Terms.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in [Your City, State].
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Orneve
📧 Email: support@orneve.com
🌐 Website: https://orneve.com