Privacy Policy
Welcome to Orneve (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.orneve.com.
1. Information We Collect
When you visit or make a purchase on Orneve, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Account Login Details
Order Information
- Purchased Products
- Order History
- Payment Status
- Delivery Information
Technical Information
- IP Address
- Browser Type
- Device Information
- Cookies
- Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your account
- Provide customer support
- Send order updates
- Improve our website and services
- Respond to inquiries
- Prevent fraud and unauthorized transactions
- Send promotional offers (only if you choose to receive them)
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking information.
Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.
4. Cookies
Our website uses cookies to:
- Remember your login
- Save shopping cart items
- Improve website performance
- Personalize your shopping experience
- Analyze website traffic
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing Your Information
We never sell or rent your personal information.
We may share your information only with trusted service providers such as:
- Payment Gateways
- Shipping Partners
- Courier Companies
- Website Hosting Providers
- Legal Authorities (if required by law)
6. Data Security
We implement appropriate security measures to protect your information, including:
- SSL Encryption
- Secure Servers
- Password Protection
- Regular Security Updates
- Restricted Access to Customer Data
Although we take reasonable precautions, no method of internet transmission is completely secure.
7. Account Information
If you create an account on Orneve, you are responsible for keeping your login credentials confidential.
Please notify us immediately if you suspect unauthorized access to your account.
8. Marketing Communications
With your permission, we may send:
- New Collection Updates
- Exclusive Offers
- Festival Discounts
- Product Launches
- Promotional Emails or SMS
You can unsubscribe at any time using the unsubscribe link or by contacting us.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
10. Your Rights
You have the right to:
- Access your personal information
- Update your information
- Request correction of inaccurate data
- Request deletion of your account (subject to legal obligations)
- Withdraw marketing consent
To exercise these rights, contact us using the details below.
11. Children’s Privacy
Orneve does not knowingly collect personal information from children under the age of 18.
If you believe a child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated Effective Date.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Orneve
📧 Email: support@orneve.com
🌐 Website: https://orneve.com
GDPR & Indian DPDP Compliance Notice
By using our website, creating an account, or placing an order, you consent to the collection and use of your information as described in this Privacy Policy. We process personal information responsibly and in accordance with applicable privacy laws, including India’s Digital Personal Data Protection Act (DPDP), where applicable.